We provide assistance to patients and visitors with entrance greeters, directions, wheelchair assistance,
and mini-shuttle service within the major campus buildings. We have information about Lost & Found,
guest wireless access and how to contact patients or the chaplains in pastoral care.
Thank you for choosing UAMS. Our goal is to provide an exceptional experience for our patients and their families.
Patient & Visitor Services
Patient & Visitor Verification and ID Badges
Patients and visitors are required to show a form of identification (preferably a photo ID) at the Guest
Services desk. Appointment verifications and directions are provided. A badge will be issued and must
be worn above the waist, remaining visible at all times during the visitation period.
Patient & Visitor Mini-Shuttle Service
UAMS mini-shuttles are available for patients and visitors traveling between the Hospital, Central Building,
Cancer Institute and Outpatient Center.
Our mini-shuttle provide service on campus from:
7:30 a.m. to 7:30 p.m., Monday-Friday
Patients and visitors may request mini-shuttle service with any clinic or Guest Relations attendant.
Concierge Wall Phones are located in these areas to call for a pick-up service.
Chancellor Suite 2A Entrance.
Outpatient clinics, 4th floor.
Concierge Services
To ensure you or your family member’s hospital stay is as convenient and comfortable as possible,
UAMS offers many concierge services for patients and visitors.
Our Safety and Security Ambassadors provide basic information about the hospital,
Cancer Institute, Jones Eye Institute, Jack Stephens Spine Center, and the Outpatient Care Center.
They also answer questions, provide directions and work to make everyone at UAMS to feel safe.
Their other concierge services include:
Greeting people at entrances and helping patients and families who are being dropped off or picked up
Helping patients with wheelchairs
Providing mini-shuttle services for patients and visitors
To reach the concierge services desk, call 501-686-6417
Lost and Found
To report a lost item or to locate where lost items are kept, please visit the
UAMS Lost and Found.