lassroom Technology

Classroom Support

We support and enhance the audiovisual experience for faculty, staff and students. Our services cover Zoom and event support, audiovisual system design and training and helping users with Blackboard, an application used across classrooms.

For 24x7 remote support, call the IT Help Desk at (501) 686-8555. Our onsite support hours are 8 a.m. to 5 p.m., Monday–Friday.

Please use ServiceNow to:

• Request help with your class
• Request training or a system demonstration
• To schedule a classroom
• Request help with Blackboard

Event Support

With our audiovisual expertise, equipment and technology, we can help you plan and deliver special events. Contact us for help with webinars, live streaming, continuing education, guest speakers and any other events where you need audiovisual equipment.

For 24x7 remote support, call the IT Help Desk at (501) 686-8555 or email AVSupport@uams.edu. Our onsite support hours are 8 a.m. to 5 p.m., Monday-Friday.

Please use these links to:

• Schedule event support
• Open the Special Event Form to describe all the features of your event and request approval
• Schedule a meeting space through the 25Live application

System Design

We design and integrate audiovisual systems throughout the campus. We can upgrade classrooms with new technologies or special configurations or design and install upgrades to departmental spaces.

Contact us through the IT Help Desk at (501) 686-8555 or email AVSupport@uams.edu.

For more information:

• Schedule a demonstration of our systems
• Schedule a review of your meeting space

Zoom Support

We support classes and webinars conducted on Zoom and are the Zoom administrator for the Little Rock campus.

For 24x7 support:

• Call the IT Help Desk at (501) 686-8555
• Email ZoomSupport@uams.edu

NOTE: Only faculty members who are actively teaching classes may have Zoom licenses.

Please use ServiceNow to:

• Request Zoom assistance
• Request a Zoom license
• Schedule a Zoom webinar
• Request Blackboard help