| General Visiting Hours
UAMS Medical Center recognizes that visits are good for a
patient’s therapy, and we encourage family members and friends to
visit patients. General visiting hours are 10:30 a.m. to 8:30 p.m.
unless otherwise specified. Children under 12 years of age are not
allowed above the first floor, except as specified. If you have questions
about the number of visitors permitted or visiting hours, please check
with your nurse.
Calling Patients
To direct dial a patient room, call 1-501-614-2 and the room number. If calling locally from Little Rock, dial 614-2 and the room number. Patient room phones are turned off from inbound calls after visiting hours, which are betwen 9 a.m. and 8:30 p.m.
If placing a call from a patient phone, long distance calls are not permitted without using a calling card or calling collect.
Intensive Care
The Medical, Surgical, and Neuro Intensive Care Units are
located on the 4th floor, Unit 4E, of the Harry P. Ward Bed Tower.
The intensive care suites are equipped with state-of-the-art technology
and resources that support and enhance our ability to provide intensive
one-on-one patient care to critically ill patients. The ICU Hostess
is available to assist in facilitating communication between patient
care staff, patients, and their family members. The ICU Hostess
monitors the ICU Family Waiting Areas to ensure that family members
are comfortable and their needs are being met.
Visiting Hours for these
Intensive Care Units are:
9:00 - 11:00 a.m.
2:00 - 4:00 p.m.
8:00 - 10:00 p.m.
These times have been
chosen not only to allow the nurses time to assess and care for
the patients, but also to give family members time to eat, rest,
and have breaks away from the hospital. If these times conflict
with your work schedule or you have other commitments, please speak
with the nurse; a visiting contract can be designed to meet your
needs.
We ask that visitors be
limited to two people at a time. Visitors will not be allowed in
during procedures, nursing report, or during an emergency situation.
Children under the age of fourteen may visit only after consulting
with the nurse and physician. It is in your children’s best interest
to not bring them to the hospital. (Refer to the Child Care section
of this booklet for information on our drop-in child care program.)
Critical Care/Cardiovascular
Intensive Care (CCU/CVICU):
This unit is located on the 6th floor, Unit 6B. A maximum
of two family members may be in the room at a time. Visiting times
are for 10 minutes at:
9:00 - 11:00 a.m.
2:00 - 4:00 p.m.
8:00 - 10:00 p.m.
Intensive Care
Nursery (ICN):
Observes general visiting hours.
Labor and Delivery:
Observes general visiting hours.
Parking
Visitor parking is available on the top level of the parking
deck. A small hourly or daily fee is assessed. If a long stay is
anticipated, you can purchase a seven day pass for $9. Ask the booth
attendant on the deck for an application. You may also park at the
War Memorial Stadium lot and ride the UAMS shuttle bus to the hospital
at no charge.
Nearby Lodging
Ask your Registration person for the "Guide to Nearby
Lodging." It will be helpful for your family and visitors in
choosing a place to stay during your hospitalization. Several hotels
in the area also have suites specifically set up to meet the needs
of patient families. For more information, ask the Information Desk
or Central Registration Area.
Gift Shop:
The gift shop, located near the main lobby of University
Hospital, is open 9:30 a.m. to 7:00 p.m., Monday through Thursday
and 9:30 a.m. to 3:45 p.m. on Friday. Items for sale include: cards,
candy, T-shirts, magazines and novelties.
Information Desk
For your convenience there are two information desks in
University Hospital. One is located in the lobby of Ward Tower and
the other on the first floor of central hospital near the main elevators.
It is manned from 6:30 a.m. until 8:30 p.m., Monday through Friday
and from 7:30 a.m. until 8:30 p.m. on weekends and holidays. The
hospitality staff is there to assist visitors with questions such
as patient room numbers, location of hospital departments or clinics,
blood bank, etc.
E-mailing
a Patient
Click on the link below to send e-mail to patients in the hospital:
http://www.uams.edu/patientemail/
Mailing
a Patient
You may send cards to patients in the hospital to this address:
Patient Full Name
UAMS Medical Center
4301 W. Markham Street
Little Rock, AR 72205
UAMS
Medical Center routes incoming mail for patients to the correct
room number. If the patients home address
Get
Well cards and notes to patients may be presented to staff at the
information Desk of the hospital (near the central elevators for
free in-hospital delivery. On weekdays, next day delivery is the
norm.
The
UAMS Mail room is located on the ground floor of the hospital. Postage
can purchased for outgoing letters and packages. For more information,
Click here.
Dining Facilities
CAFETERIA
Located on the ground floor of the hospital, the cafeteria is primarily
open from 6 a.m. to 8 p.m., but is closed from 10:00-10:45 a.m.
and 3:30 - 4:30 p.m. daily. Meals are served as follows:
Breakfast
6:30 a.m. to 9:30 a.m.
Lunch 10:45 a.m. to 2 p.m.
(Hot entree/Deli)
Grill 10:45 a.m. to 8 p.m.
(Chick-Fil-A/Salad Bar)
Dinner 4:30 p.m. to 8 p.m.
(Hot entree/Deli)
Please note
closed times for the hospital cafeteria: 10:00
- 10:45 a.m. and 3:30 - 4:30 p.m.
GOURMET BEAN
Located on the first floor of the hospital, the "Bean"
offers coffee, sandwiches, and pastries.
Hours are:
6:30 a.m. to 4:00 p.m.
11:00 p.m. to 1:00 a.m.
VENDING MACHINES
A vending area is open 24 hours a day on the ground floor of the
hospital, near the cafeteria.
Volunteer Opportunities
Click here for more information on Volunteer at the UAMS Medical Center.
Banking
Automatic teller machines located near the main lobby are
available for the customers of Nationsbank, First Commercial Bank,
and other banking network users. A Superior Federal ATM is located
on the ground floor of the hospital near the cafeteria. An
Arvest Bank ATM is located on the bridge to the Outpatient Center,
ACRC and other areas on campus which connects to the first floor
of University Hospital.
Pastoral Care
Our Pastoral Care office hours are from 8 a.m. to 4:30
p.m., Monday through Friday. A chaplain is on call 24 hours a day.
Ask your nurse to call the chaplain or, during office hours, you
may call 686-5410. A non-denominational chapel for meditation and prayer
is available on the first floor of the Ward Tower. Your personal
pastor is always welcome to visit during your stay. For more information on chaplaincy services, please visit the clinical pastoral care website.
Special
Services
Interpreters
Interpreters for non-English-speaking and hearing-impaired
patients are available by contacting your nurse.
Services for Hearing-Impaired
Patients
Alerting systems and telephone amplifiers are available
through our Audiology Program for use in patient rooms at no cost
to the patients. A Television Closed Captioning Device may also
be placed, at no charge, in a hearing impaired patient’s room (subject
to availability). Your nursing supervisor can arrange for the use
of these services as well as a TDD telephone.
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